Refund policy
Hopefully you are completely satisfied with your order from Blond & Brown, if not? You have 14 days (after receipt of the order) to return the order. this only applies to our ORGANIC GINGER JUICE. The shipping costs of a return are for your own account.
Returns
Return the package to us within 14 days of cancellation. As a customer, you are responsible for properly packaging your return shipment. Pack the item, add the completed return form. In addition, make sure that the articles are well protected by means of paper. This prevents damage during the transport of the bottles. Do not forget to mention the order number!
Send your return package, including the completed return form, to the address below:
The Blond & Brown Company/Returns Wateringweg 1 B26, 2031EK, Haarlem.
When you hand in a return shipment at a post office, you will receive a proof of shipment. Also keep this proof of shipment. Download the return form here: Return form
After receiving your return package
After receiving the product, we will assess whether the product is still in good condition. If the item has been opened and damaged, for example, or for other reasons, we cannot accept this and you will receive the item back.
Handling
From the moment you have indicated that you wish to return the purchase, we will refund the purchase amount to you as soon as possible and always within a maximum period of 14 days after receipt of the returned item. We will wait with refund until we have received the product in new condition. Do you have any other questions?